The Customer is allowed to choose one of the following payment methods:
• Credit card
• Paypal
• Advance Bank Transfer
• Cash on delivery
CREDIT CARD
If the customer has chosen to pay by credit card, the payment must be made at the time of placing the purchase order. The provider automatically verifies the
operation of the card, by sending an e-mail indicating the outcome of the transaction; the reference bank will authorize only the commitment of the amount relating to the purchase made.
Prices are subject to change at any time, but such changes do not affect Orders already confirmed in the manner described above, with the exception of the change in the VAT rate. If the credit card issuer or bank refuses or for any reason does not authorize or validate the payment, in such circumstances, Monterosa Zelandi Srl is not responsible for delays or non-delivery with reference to the original Products.
In the absence of information necessary to complete the payment, Monterosa Zelandi Srl reserves the right to automatically cancel the order.
In case of cancellation of the order, Monterosa Zelandi Srl will request the cancellation of the transaction and the release of the committed amount. The release times, for some types of cards, depend exclusively on the banking system and can reach their natural expiry date (24th day from the date of authorization). Once the transaction has been canceled, Monterosa Zelandi Srl can in no case be held responsible for any direct or indirect damage caused by delay in the failure to release the amount committed by the banking system.
Monterosa Zelandi Srl reserves the right to request additional information from the customer or to send copies of documents proving ownership of the card used. In the absence of the required documentation, Monterosa Zelandi Srl reserves the right not to accept the order.
At no time during the purchase procedure Monterosa Zelandi Srl is able to know the information relating to the buyer's credit card, transmitted via a secure connection directly to the website of the bank that manages the transaction. No computer archive of Monterosa Zelandi Srl will keep such data. In no event Monterosa Zelandi Srl can therefore be held responsible for any fraudulent and improper use of credit cards by third parties, upon payment for products purchased on the Site.
PAYPAL
If the Customer has chosen to purchase through the Paypal payment methods, the amount relating to the order is charged to the Paypal account at the time of order acquisition. In the event of cancellation of the order by both the Customer and in the event of non-acceptance by Monterosa Zelandi Srl, the amount will be refunded to the Customer's Paypal account. In case of cancellation of the order, the cancellation of the transaction will be requested and Monterosa Zelandi Srl will in no case be held responsible for any direct or indirect damage caused by the delay in the non-release of the committed amount by Paypal. For each transaction performed with the Paypal account, the Customer will receive a confirmation email from Paypal.
Monterosa Zelandi Srl reserves the right to cancel and / or suspend the order if Paypal sends a message via email reporting anomalies and / or irregularities in the payment; in this case, Monterosa Zelandi Srl reserves the right to request additional information from the Customer and / or to send copies of documents proving ownership of the card used. In the absence of the required documentation, Monterosa Zelandi Srl reserves the right not to accept the order without the Customer's right to compensation for damages for this reason. At no time during the purchase procedure is Monterosa Zelandi Srl able to know the information relating to the buyer's credit card or other methods chosen within the PayPal wallet. In no case Monterosa Zelandi Srl can therefore be held responsible for any fraudulent and undue use of credit cards by third parties, at the time of
payment for products purchased on the Site.
ADVANCE BANK TRANSFER
In the event that a Bank Transfer payment method is chosen, the Customer will be provided with all the necessary instructions in the final phase of Checkout. It is possible to speed up delivery times by sending the accountant of the payment in advance via email to info@monterosawicks.com, thus allowing the preparation of the outgoing order. Payment by bank transfer in advance provides, in any case and without exception, that the order is processed once the payment transfer has been received and therefore on the effective date of the current account value. Orders placed and not paid by bank transfer within 7 working days from the date of receipt are automatically canceled. CASH ON DELIVERY For the cash on delivery, the courier applies a surcharge of € 5.00 (VAT included) which the customer will still find in the order summary. Payment will be made to the courier, as usual. For amounts below € 200 only cash payment will be accepted; for amounts greater than or equal to € 200, payment will be accepted in cash or by cashier's check made out to us and not transferable
CASH ON DELIVERY
For the cash on delivery, the courier applies a surcharge of € 5.00 (VAT included) which the customer will still find in the order summary. Payment will be made to the courier, as usual. For amounts below € 200 only cash payment will be accepted; for amounts greater than or equal to € 200, payment will be accepted in cash or by cashier's check made out to us and not transferable